Privacy Policy

Last updated: 08.12.25

This Privacy Policy explains how Insignia Fire Protection Services Ltd (“we”, “us”, “our”) collects, uses and protects the personal information you provide when using our website insignia-fire-protection.sproutwebsites.co.uk (“the Website”).

We are committed to ensuring that your privacy is protected. If we ask you to provide personal information that can identify you, it will only be used in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number and company information when you contact us through the Website.

• Technical data such as your IP address, browser type, device information, and pages visited.

• Communication data including any messages or enquiries submitted via online forms.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide the services you request

• Improve our website, services and customer experience

• Keep internal records

• Contact you about relevant services (only if you have opted in)

We will never sell your personal information to third parties.

3. Legal Basis for Processing

We process your personal data under one or more of the following grounds:

• Your consent (e.g., when submitting a contact form)

• Legitimate interests (e.g., improving our services or ensuring website security)

• Contractual necessity (e.g., when you request a quotation or service)

4. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us analyse website traffic and tailor content to user preferences.
You can choose to accept or decline cookies through your browser settings.

5. Data Sharing

We may share your information with:

• Service providers who help us operate the Website or deliver requested services

• Legal authorities if required by law

We do not share personal information for marketing by third parties.

6. Data Security

We take reasonable steps to protect your information from unauthorised access, misuse or loss.
However, no internet-based transmission is entirely secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Ask for corrections to inaccurate or incomplete information

• Request deletion of your data where appropriate

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these websites.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Insignia Fire Protection Services Ltd
Email: enquiries@insigniafireprotection.co.uk
Phone: 02080661030

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.